Terms of Service and Privacy Policy

Who provides the game

SYNDICATES is provided by SIG Expert, a company registered in Poland, publishing under the name Drypoint Studio. Wherever this document or the game says Drypoint Studio, it means SIG Expert. Write to contact@drypointstudio.com about anything in this document.

Who may play

You must be at least 13 years old. You state your age when you register and you are responsible for stating it truthfully. If you are under 18, play with the knowledge of a parent or guardian.

Your account

You start on a guest account bound to the device you registered on. You may log in with Apple (on iPhone) or with Google; an account you have logged in with can be restored on another device by logging in there. A guest account has no password: if you lose the device, delete the app or reset the device, it cannot be recovered. A syndicate is played on one device at a time — logging in on another device ends the session on the first one. You may log out in the game’s settings; the device then returns to the start screen.

What you get

Agents, gear, skills, programs and every currency in the game are licensed to you for play, not sold. They have no value outside the game, cannot be exchanged for money, and may be changed, rebalanced or removed as the game develops. During the test period progress may be reset.

How to behave

Do not cheat, automate play, exploit bugs, attack the service or interfere with other players’ games. On the zone board, do not harass, threaten, expose or demean anyone. Lines are filtered automatically and may be removed. Breaking these rules may lead to a mute, a suspension or the deletion of the account, at our discretion.

Ending things

You may stop playing at any time. To delete the account, use Delete account in the game’s settings, or write to us at the address above. Deletion takes effect at once and cannot be undone. We may suspend or delete accounts that break these terms, and we may close the game with reasonable notice.

Changes to these terms

When these terms change, the version number changes and you will be asked to accept them again before playing on.

Privacy: what we collect

An identifier of your device, stored as a hash, so the account can sign in. Your age at registration. Your callsign, sigil and everything you do in the game: agents, gear, currencies, battles and results. Lines you post on the zone board, which are sent to an automated classifier without any identifier attached. Technical records when the app fails, without content of your play. If you log in with Apple or Google: the identifier that service gives your account, and a shortened form of its e-mail address — its first letter and its domain — so you can see which account is linked; with Apple, also a token kept only to end the link with Apple when the account is deleted. The full e-mail address passes through our server during login and is not stored. The addresses that requests come from, in short-lived server logs.

Privacy: what we do not collect

No name, full e-mail address, phone number, contacts, location or payment details. Apple and Google sign-in is used for nothing but logging in. Notifications are scheduled on your device and no notification token leaves it. We do not sell data and we do not share it for advertising.

Privacy: how long and where

Game data is kept while the account exists. When the account is deleted, the device identifier, the linked Apple or Google account and your age are erased at once; the syndicate’s game records are kept without them, so that other players’ battle history stays whole. Server logs are kept for up to 30 days. Data is stored and processed in the European Union; the board classifier is run by a provider that may process lines outside the European Union. Apple and Google run their own sign-in; what you share with them is covered by their privacy policies.

Privacy: your rights

You may ask for a copy of your data, its correction or its deletion, and you may object to its processing, at the address above. You may complain to a data protection authority; in Poland that is the President of the Personal Data Protection Office.

Governing law

Polish law applies, without limiting the protection consumers have under the law of their own country.